FreedomCalls

• 1. How does Freedom Calls work ?
• 2. Can I use Optus Cap or Timeless Plan to call Freedom Calls ?
• 3. Is this service actually free, what's the catch?
• 4. Is your access number a premium number?
• 5. What mobile network is your access number on?
• 6. Can I use same network minutes to call your access number?
• 7. Do I need to provide any personal information or enter any pin codes?
• 8. Can I call using a landline?
• 9. Can I call using a computer or soft phone?
• 10. How does the system work?
• 11 .Why don't you provide access to ALL countries and networks globally?
• 12. Do I get a specified bill?
• 13. Where do I apply?

1. How does Freedom Call work?

Step 1 :Dial one of our access numbers 0424 21 55 77 from your mobile using your inclusive cap plan minutes.
Step 2:: Follow the instructions, dial 0011 followed by the country code and the number you want to call.
Step 3 :Dial # at the end of the call if you wish to make another .

2. Can I use Optus Cap or Timeless Plan to call Freedom Calls ?

For those customers on an Optus Cap or Timeless Plan, Optus has stated that it will charge you for this
call as an International call at International rates. Optus has stated that it will not treat this call as
being part of your included value on your Optus Cap or Timeless Plan.
For all Customers we have launched a new option to make Free International Calls - SMS TOP UP

3. Is this service actually free, what's the catch?

Yes Freedom Calls provides International calling for free, however you are responsible for the local leg of
the call i.e. the cost of the call from your mobile phone or landline to our gateway Access Numbers.

4. Is your access number a premium number?

No. Our access number is a normal Australian mobile number. You will only be charged for a local mobile
call charge by your provider. You will never receive a bill from us.

5. What mobile network is your access number on?

Our access number is not part of any major network. Thus, you cannot use any Free minutes among
the same network as our mobile access number does not belong to any network as such.

6. Can I use same network minutes to call your access number?

Same network minutes such as Optus to Optus, 3 to 3, or Virgin to Virgin typically cannot be used for
calling our mobile access number.

7. Do I need to provide any personal information or enter any pin codes?

No. You do not need to create an account or provide us with any of your personal information or enter
any pin codes. To use our service simply dial one of our Access Numbers and get connected to your
loved ones. It's a simple and easy to use service.

8. Can I call using a landline?

Yes, you can use the service with a landline as well.

9. Can I call using a computer or soft phone?

You cannot use a computer or soft phone to dial our access number. Our service works best with a
mobile cap plan.

10. How does the system work?

We have developed a VOIP (Voice over Internet Protocol) network that allows you to place internet calls
from your mobile phone instead of through your computer.

When you dial the access numbers above, you are connecting to Freedom Call's Voice over IP International Gateway. From there your call is placed over the internet in the same way as Skype, Vonage, and other
VOIP services. When your call reaches the country you are dialling, we convert it back over to the
local phone system, and it rings the dialled number just like a regular phone call. It is a simple and easy
to use service . Just Dial one of our Access Numbers to get started.

12. Do I get a specified bill?

No, you do not get any bill from us. You receive the bill from your own telecom provider.

13. Where do I apply?

Applying/registering for our service is not necessary. We offer an instant dialling service. Simply dial one
of our Access Numbers and get connected to your loved ones.